J Sterling’s Winter Garden
Loyalty Program
Refined experiences. Remarkably priced.
Loyalty has its privileges.
Spend
Earn
Redeem
Spa Rewards for Regular Guests without the burden of Monthly Memberships
No Signup Required
You automatically earn Sterling Points as below. No signup is required.
How to earn Sterlings Points?
Earn a Sterling Point for every dollar spent on purchasing services, products, packages, and giftcards.
Earn 100 Sterling Points everytime you book online
How to redeem?
100 Sterling Points = $1. Redeem points in increment of every 100 points.
Redeem your points on anything – massages, facials, waxing, laser, products.
• Maximum redemption of 1000 points (equal to $10) per visit.Please remember to ask the spa associate to apply your Sterling Points at the time of checkout.
If you forget to ask the spa associate to apply Sterling Points, and payment has been made, we cannot reopen closed invoices to apply Sterling Points after payment is processed.
You will receive monthly statements of your Sterling Points, as long as it’s not zero balance.
Terms
Sterling Points are not earned on membership fees, gift card redemptions, or package redemptions.
Points are awarded only after the service has been received and fully paid for.
Earned points become available for use on a future visit — not during the same appointment.
Points are non-transferable and may only be redeemed by the individual to whom they were awarded.
Sterling Points expire 90 days after being issued, encouraging you to enjoy well-deserved moments of self-care more often.
Expired points cannot be reactivated or honored, as the system does not allow exceptions.
Questions? Requests?
Contact us below & we’ll reach out to you asap (usually within 48 hrs)…